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Order Fulfillment

Orders are fulfilled within 1-3 business days for all in-stock purchases, unless the posting indicates a pre-order or the order is custom. If shipping is required, please note the order fulfillment time is in addition to Canada Post or Canpar shipping timelines. 

Shipping
  • Canada-wide shipping is available from our gifting studio in Burlington, ON with free shipping for purchases between $150-400 to the same mailing address.
  • Are you on a tight timeline? Select from other shipping options available via Canada Post/Canpar or contact us to discuss. *Note: if you are located in the GTA, Canpar generally delivers next day once the item is picked up!*
  • At this time, our crate-style wooden boxes are only available for local delivery or pick-up as they are lidless. Our locally made slider-top wooden boxes are available for Canada-wide shipping. 
Local pickup/delivery
  • Pick-up is available from Burlington, ON by selecting this option under the shipping options during checkout. An email notification that your order is ready for pickup and pickup location details will follow according to order fulfillment timelines. Please let us know if you have a specific timeline and we'll do our best to accommodate it!